Information for Cruise Ship Passengers

What You Should Know

Cruise ship passengers should be aware that there are two locations where ships dock in Portland. One is the Portland Ocean Terminal, located at the Maine State Pier, where the ferry docks. The other is the Ocean Gateway Terminal, located near Casco Bay Ferry Lines. It can be a little confusing to distinguish between the two different terminals so ask someone as you disembark to tell you which one you are at. Cruise ship days are noted on our booking system. We only pick up THE FIRST TOUR OF THE DAY in front of the cruise ship terminal. This tour then disembarks at 180 Commercial St. All subsequent tours begin and end at 180 Commercial St. Please check our Online Ticketing System to see exactly which terminal we will be at when your ship arrives and to book your tickets.

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  • If you booked with us online you just need to meet the Fire Engine at our boarding spot at 180 Commercial St. unless specified that we will pick up outside the cruise ship terminal on our website.

    We try to board our first trip of each cruise ship day directly in front of the cruise ship terminal and then drop you off at our normal starting and ending point at 180 Commercial St. After this first pick-up all our other trips will begin and end at 180 Commercial St. Just look for Portland Lobster Co. where you can enjoy an amazing chowder or lobster roll as well as locally brewed, cold beer and award-winning wines.

    It is a beautiful 5-10 minute walk down the waterfront from the Portland Ocean Terminal and a 10-15 minute walk from the Ocean Gateway Terminal. We pull in at 180 Commercial St.  It is easy to find us just look for the blue wave fence and we will pull in directly in front here at this tour bus loading zone.  Sometimes traffic can hold us up for a few minutes so please be patient.